How-to guides
Handling a Disputed or Incorrect Listing
What to do when a directory shows wrong details about your business, or a listing you did not create: gather evidence, request a fix and escalate politely.
- Listing care
- 8 min read
Finding and Merging Duplicate Listings
Duplicate listings split reviews and confuse customers. How to find them, decide which to keep and ask a directory to merge or remove the rest.
- Listing care
- 8 min read
Listing a Business With Several Branches
One brand, several locations: how to list each branch properly, avoid duplicates, keep names and details consistent and help customers find the nearest.
- Listing basics
- 8 min read
Writing a Listing That Matches How People Search
Write your directory description in the words customers type: use real searches, name services and places, and avoid vague slogans and keyword stuffing.
- Writing
- 8 min read
Addresses, Postcodes and Map Pins That Find You
A wrong pin sends customers to the wrong door. How addresses, postcodes and geocoding work, and how to check and fix your location in a directory.
- Listing basics
- 8 min read
A Quarterly Audit for Your Listings
A repeatable ninety-minute audit that keeps your directory and map listings accurate: search, compare, correct, record and plan the next review.
- Listing care
- 8 min read
How Directory Search Works: Categories, Places and Filters
Behind a business directory's search box sit categories, places and filters. See how they combine to turn a few words into a short, useful list.
- Using directories
- 9 min read