How do I get help on Business Listing Finder?
Find answers using the help tool, or contact our team by email during office hours.
Updated
Search for answers first
Look for the help button on any page. From there, you can search through these articles or chat with our AI assistant. When you're signed in, the assistant can see your own information—your listings, orders, invoices, claims and notices—so it can explain what's happening and why. For example, it might tell you why a listing isn't live yet.
The assistant reads your account only. It cannot make changes, and it will never ask for your password or card details.
Speak with our team
Use the help button on any page, or go to /contact to send a request. You'll receive a ticket number by email, and our team will reply to you by email. If you need to share more information, just reply to that email.
Alternatively, email launch@zinndigital.com directly.
When we're available
Our office hours are Mon-Fri 08:00-20:00 UTC.
Questions people ask
- Can the AI assistant change my listings or account settings?
- No. The assistant can read your account to answer questions, but it cannot make any changes. It's for information only.
- What if I prefer to email directly rather than use the help button?
- You can write to launch@zinndigital.com at any time. You can also submit a request via /contact.
- How do I follow up after sending a help request?
- You'll get a ticket number by email. Simply reply to that email with any additional information you need to share.