Free plan with 25 review invites. Paid plans start at $29/month (Essentials) up to $499/month (Plus), billed in AUD. All plans are month-to-month with 20% discount for annual commitment.
Essential plan from £149/month + VAT, Enhanced plan from £299/month + VAT, Plus plan with custom pricing based on volume of feedback requests and advanced features needed.
Key features
Product and company reviews collection
Photo and video collection
Review display widgets
Google Seller Ratings integration
AI review summary and insights
Reputation manager
Review importing from other platforms
AI-powered review replies
Customer surveys and NPS
Multi-language translation
AI Moderation - AI technology that keeps reputation safe with automated moderation
AI Replies - Automatically generate tailored responses to reviews
Review collection via Email, WhatsApp, and SMS - Multi-channel feedback invitations
Widget Gallery - Display tools to showcase reviews and build trust
Google Partnership - Boost search visibility and drive higher CTRs
Tag Analytics - AI-powered insights reveal specific drivers behind customer ratings
Product Sentiment Analysis - Uncover the why behind every review
Syndication - Share reviews across trusted network of brands
Feefo Social - Transform customer posts into shoppable assets
Campaign Manager - Capture feedback at exactly the right moment
What makes it different
Get found by AI in ChatGPT, Gemini, and Perplexity
Full ownership and control of all reviews and UGC data
Easy import from other review platforms
Authentic customer feedback focus
100% verified customer reviews - invite-only verification process guarantees authenticity
AI-powered insights - transforms raw feedback into actionable business intelligence
Google Partner status - enhances search visibility and online reputation
Dedicated customer success - personalized support and guidance for every client
80+ million verified reviews - largest verified customer review database
Feefo