Essential plan from £149/month + VAT, Enhanced plan from £299/month + VAT, Plus plan with custom pricing based on volume of feedback requests and advanced features needed.
Key features
Business search by category and location
Free business listings
Paid services for business growth
Multi-site exposure across network
AI Moderation - AI technology that keeps reputation safe with automated moderation
AI Replies - Automatically generate tailored responses to reviews
Review collection via Email, WhatsApp, and SMS - Multi-channel feedback invitations
Widget Gallery - Display tools to showcase reviews and build trust
Google Partnership - Boost search visibility and drive higher CTRs
Tag Analytics - AI-powered insights reveal specific drivers behind customer ratings
Product Sentiment Analysis - Uncover the why behind every review
Syndication - Share reviews across trusted network of brands
Feefo Social - Transform customer posts into shoppable assets
Campaign Manager - Capture feedback at exactly the right moment
What makes it different
Not given
100% verified customer reviews - invite-only verification process guarantees authenticity
AI-powered insights - transforms raw feedback into actionable business intelligence
Google Partner status - enhances search visibility and online reputation
Dedicated customer success - personalized support and guidance for every client
80+ million verified reviews - largest verified customer review database
Feefo