How do I manage my emails and account?
Turn notices on or off, change your sign-in email, download everything we hold and close your account yourself.
Updated
Manage your notice emails
Each notice you receive has an unsubscribe link at the bottom—click it to stop that type of notice. You can also visit /account/notifications to see all your notice settings and change how often each one arrives.
Some emails always come through: receipts, refunds, payment alerts, listing holds and security messages. You cannot turn these off.
Update your sign-in address
Open /account/email, enter the new address and your password. We email your current address and the new one: press the button in both emails. When both are confirmed your sign-in email changes, other browsers are signed out and we confirm it to the old address. If you have lost access to your current inbox, send a request from /help and we check it is you.
Remove your account or personal data
To close your account, open /account/privacy and pick 'Close your account'. Nothing changes until you have seen what will happen and confirmed with your sign-in email and password. When you close it, your listings come down, your personal data is removed and every session is signed out. There is no undo, and paid listings are not refunded (statutory rights are not affected).
A copy is yours to take: /account/privacy gives you one zip file with everything we hold, invoices included.
The law requires us to keep invoices for a set period, so those stay. /privacy sets out how we handle personal data.
Questions people ask
- Can I stop getting emails from Business Listing Finder?
- Most notice emails have an unsubscribe link. You can also adjust all your notices at /account/notifications. Some emails—like receipts, refunds and security alerts—are always sent.
- What happens when I ask to close my account?
- At /account/privacy, 'Close your account' does it once you confirm with your sign-in email and password: listings unpublished, personal data removed, invoices kept as the law requires. There is no undo.
- How do I change the email I use to sign in?
- Enter the new address and your password at /account/email. We email the current and the new address; press the button in each and the change is made.