Where do I enter a promo code or use a gift?
Find where to put in a code, how gifts work, and what you can and cannot discount.
Updated
Entering a promo code in the cart
Head to /cart and look for 'Have a code?'. Type your code in and select the button to activate it. The discount shows straight away in the cart, and again when you pay. You can take it off in the cart if you change your mind.
Codes work as either a percentage or a fixed amount off the total. The discount comes off before VAT is calculated; if VAT applies to you, it's worked out on the lower price. Some codes only work on certain products, have a limit on how many times they can be used, or expire on a set date. Your cart will tell you if a code won't work with what's in there.
What codes don't cover
Billboard contributions stay at full price—they're ranked by the amount you put in, so they're never discounted. If an item already has a gift or offer attached, you can't add a code on top.
Gifts and offers from our team
When we send you a gift or offer, you'll get an email with a link. It also shows up at /account/gifts once you've signed in.
Free gifts go straight onto the listing you pick with 'Use it on'. They work just like something you'd paid for. Offers at a reduced price go through your normal checkout at the price we've set, with VAT added where it applies. Check the date next to any gift—some must be used by then. If you haven't added your business yet, go to /submit first, then return to claim it.
Questions people ask
- Where do I find a gift I've been given?
- Check your email for the link we sent. You'll also see it listed at /account/gifts when you sign in.
- Can I use a code and a gift at the same time?
- No. If something already has a gift or offer on it, codes don't apply as well.
- What if my code doesn't work?
- Your cart shows why—it might only work on certain products, have run out of uses, or be out of date.