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Clinic & practice management · Canada

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Athel AI

AI co-clinician for patient intake, reception and clinical documentation

Athel AI provides PatientOS, an AI platform that conducts clinical interviews, answers patient calls 24/7, and generates structured clinical summaries for

About Athel AI

Screenshot of the Athel AI homepage
Athel AI: the homepage

PatientOS is an AI co-clinician platform that helps physicians spend less time on administration and more time with patients. It conducts full structured clinical interviews before appointments, capturing complete patient histories and delivering EMR-ready summaries. The platform answers and triages every inbound call 24/7, books appointments, and sends SMS confirmations. It supports voice, chat, and video interviews in multiple languages, with clinical-grade questioning that adapts based on patient responses. PatientOS integrates with Accuro, OSCAR, TELUS and hospital EMRs, and is HIPAA and PIPEDA compliant with Canadian and US data residency.

What we found

  • Adaptive clinical interviews conducted over voice, chat, or video
  • 24/7 automated call answering and appointment booking
  • Multilingual patient interactions
  • EMR-ready structured clinical summaries
  • Dynamic clinical reasoning with real-time follow-up
  • Visual assessment through video interviews
  • Automatic clinical form workflow setup
  • SMS confirmations and patient reminders
  • Integration with Epic, Cerner, Meditech and HL7/FHIR
  • 100% guaranteed call answer rate

Pricing

Basic: $149/month per physician (up to 350 calls, up to 500 intakes). Pro: $399/month per physician (up to 600 calls/bookings, up to 1,000 intakes). Premium: $699/month per physician (unlimited calls/bookings, up to 2,500 intakes). Enterprise: Custom pricing. All plans include 30 days free for verif

Common questions

What is Athel Patient OS?
Patient OS is Athel's platform for clinic patient work with three parts: Patient OS: Intake conducts pre-visit interviews and sends structured history to your EMR. Patient OS: Reception answers every call 24/7, books appointments and triages patients. Patient OS: Dictation lets you speak notes that are ready when you stop. You can use any of them alone or together.
Is patient data secure?
Patient data is protected by HIPAA and PIPEDA compliance with Canadian and US data residency, meeting the strictest health privacy standards in North America.
Does Athel diagnose?
Athel provides clinical decision support intended to assist healthcare professionals and does not independently diagnose, treat, or replace clinical judgment.
Does Athel integrate with my EMR?
Patient OS integrates with Accuro, OSCAR, and TELUS, with enterprise EMR pipeline support for Epic, Cerner, Meditech, and HL7/FHIR systems.

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